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Frequently asked questions

Frequently asked questions

General

No, you don't need to print your ticket. Simply turn up on the day and we'll scan the QR code in your personal RSVP ticket which we'll email to you when you book.

You can add your ticket to your Apple or Google Wallet so you've got it to hand when you arrive. 

No, your guests do not need their own tickets, but we'll ask you how many guests you'll be bringing when you book your student ticket. Please also be aware that if talks reach capacity, we may ask only one guest to attend with you so we can give other prospective students the opportunity to attend.

We've recently changed our booking system, so please see the instructions below for the relevant event.

If you'd like to change your time slot for our October Open Day, log into Eventbrite website by clicking 'Tickets' from the drop-down menu under your name, select the ticket and then 'edit'. If you wish to cancel your booking, select the ticket and then click 'cancel order'.

For our November Open Day, you can view your booking on your personal RSVP ticket which will be emailed to you. To change your time slot, you'll need to:

  1. Select 'View session info' on your ticket
  2. Choose 'Cancel session registration' and confirm
  3. Click 'Register for more sessions'
  4. Select the new time slot and confirm
  5. Refresh your ticket to see the updated booking

If you have specific requirements, please contact opendays@royalholloway.ac.uk before the event you've booked so we can arrange appropriate support, such as accessible parking. 

Campus tours, either as individual events or as part of Open Days and Applicant Visit Days take approximately one hour. If you require a step-free route, please let your student ambassador know on the day.

To find out more about general accessibility, please view our AccessAble profiles of our Egham and central London campuses.

Events at our Egham campus

Open Days at our Egham campus allow you to explore a wide range of courses through a full schedule of talks and tours. You can view our Open Day guide online to find out when and where things are happening. We update the full details of talks and tours ahead of each event and we’ll email you a link in advance. You can also collect a printed copy when you arrive at the registration point.

If you’ve booked the morning slot, the first talks begin at 10am. We recommend arriving from 9am so you’ve got time to park if you’re driving, register and familiarise yourself with the campus map before making your way to the first session.

If you’ve booked the afternoon slot, the first talks begin at 1pm. We recommend arriving from 11.30pm.

Make sure to register your attendance at the Picture Gallery or Students’ Union so you can pick up your goodie bag and information about your day. There’ll be student ambassadors around to point you in the right direction when you arrive.

Events at our central London campus

The campus is located in Bloomsbury, next door to the British Museum and Russell Square. You find out more about our central London campus here.

There are two entrances to our base at Stewart House. For Open Days, you should use the main entrance of Senate House where you'll be met by one of our friendly student ambassadors.

For more information, check out our London campus travel map.

 

Open Days in London cover our flagship accelerated degrees in Business and Management and Law. We plan a schedule of talks and introductory sessions that are specific to your course of interest and life on our central London campus.

Yes, we recommend you attend the full event. The programme is designed to give you a full introduction to your course and student life at our central London campus.

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